Features and Benefits offered by Trinity Property Group


At Trinity Property Group, we want to be known as "The Renter's Choice."
That's why we treat every Resident as our best customer! 

The Top Reasons to Choose Trinity Property Group

  1. Great Customer Service: Our office staff is available to help you from 8 a.m. to 5 p.m., Monday through Friday. Your agent is available for personalized service through e-mail or cell phone. And you'll enjoy fresh-baked cookies when you bring in your rent during the first three days of each month!

  2. Moving Checklist: When you sign a lease with us, we'll give you a helpful checklist to make sure you don't miss anything in your move.

  3. Move-In Gifts: Receive a move-in package on the day you move into your new home!

  4. Resident Handbook: New Residents get a resident handbook full of helpful information.

  5. After Hours Emergency Maintenance: We will do our best to take care of your maintenance request with same-day service whenever possible! Click here for our after-hours Emergency Maintenance Policy.

  6. Resident Referral Reward: If you are a Resident, you and your referral each receive $100 for each referred household that signs a lease!

  7. On-Time Payments Reward: Make your payments on time every month and we promise not to raise your rent when you renew your lease!*

  8. Easy Payment Options: We accept payment by personal check, money order, cashier's check or credit/debit card. You can pay online, by phone or with automatic withdrawal using a bank account or credit/debit card.

  9. Website:  With our website, you can pay online, submit maintenance requests, view community links and make suggestions to improve our processes.

  10. Social Media: You'll also find helpful information on our Facebook and Twitter.

  11. Renewal Reward: Choose a free gift for your home when you choose to renew your lease for a 12-month period.

  12. Customer Satisfaction Surveys: Residents who complete surveys will be entered into a drawing for a $50 gift card!

  13. Committed Management: Our management team meets weekly to discuss how to improve our system and properties so we can show our commitment to our Residents.

All of this is our way of saying "thanks" for choosing Trinity Property Group above all others!

*Based on the same lease term.